"The Course Director gave very clear, realistic examples of how these topics relate to the industry. He knows his stuff! I was also very happy that he integrated the new EU MDR into the training although it was just released."
Christina D., Device Safety Mgmt, Bayer
"Very knowledgeable, communicative, experienced instructor. Great take home sources, CD, mini books, etc. Great real-life examples were shared and discussed. Good sense of humor. Very good coordination of visual aids, flow charts, etc. Good Q/A schedules."
Tasneem A., QS Auditor, NDC
"This course was great and more on-topic than courses I’ve taken with AAMI. I enjoyed the clever way the material was presented."
Rachel H., Senior Quality Systems Specialist, ConvergeHEALTH
"The Course Director was a very knowledgeable and engaging speaker. Wealth of information for us to consider and take in as we set up our new complaint handling systems."
Arleen F. VP Quality, Argos Surgical
The last few years have seen significant changes to Medical Device requirements with a far greater focus on Post Market Surveillance and product performance – a direct result of both users and regulatory agencies demanding more transparency to medical device risks and product performance.
Helping focus this greater emphasis on Post Market Surveillance are significant changes to:
The 15 hour course provides an understanding of these changes with practical steps for developing, transitioning and implementing systems and procedures to comply with these increasingly more stringent requirements for Medical Devices.
Topics include:
Throughout the course, examples and case studies together with the extensive resource material provided, help participants apply these important concepts and requirements.
This course is intended for medical device professionals involved in post market surveillance, complaint handling, incident reporting and regulatory compliance; others encouraged to attend are professionals in associated disciplines including:
By the end of this course, participants will:
What is post market surveillance?
Requirements and effective strategies for surveillance & complaint handling:
Requirements and effective strategies for medical device reporting:
Post approval studies:
Medical device tracking:
Quality system considerations:
Complaint handling system implementation challenges:
Related other topics:
"It was clear that the instructor was passionate about his incredible work. It's crucial, in my opinion, to the teacher's capacity to convey the subject. I enjoyed all topics."
Maria Z., CEO/Founder, PurHeart
"The course director uses current information and is extremely knowledgeable about the medical device industry. The part I enjoyed most was that he gave real-life examples that I can take back to my workplace. There was so much information packed in to two days!"
Stacy P., Quality Specialist, Endo
"This course was great and more on-topic than courses I’ve taken with AAMI. I enjoyed the clever way the material was presented."
Rachel H., Senior Quality Systems Specialist, ConvergeHEALTH
"The course was very detailed about everything in the Agenda. When the instructor was teaching, you could see the picture he was painting without any confusion. He involved the group in every lesson."
Stephanie W., Compliant Coordinator, Greiner Bio-One
"The delivery and content fit my needs and preferences perfectly. It was neither too short or too long. Examples and group questions were relevant and engaging."
Daman C., Compliance Officer, Medical Device Quality, LumiraDx
"The course material is comprehensive and uses real life examples to drive the point home. The instructor makes the content clear and focuses on the class attendee’s needs and areas of interest."
Megan W., Qual Mgmt Sys Spec., Medcomp
"The course material provided will be very useful for later consultation. I enjoyed the exchange of experience with the attendees and the instructor."
Priscilla C., Product Safety, Neodent
"The Course Director gave very clear, realistic examples of how these topics relate to the industry. He knows his stuff! I was also very happy that he integrated the new EU MDR into the training although it was just released."
Christina D., Device Safety Mgmt, Bayer
"Very knowledgeable, communicative, experienced instructor. Great take home sources, CD, mini books, etc. Great real-life examples were shared and discussed. Good sense of humor. Very good coordination of visual aids, flow charts, etc. Good Q/A schedules."
Tasneem A., QS Auditor, NDC
"Instructor 'went the extra mile' by adding Recall discussion to address a student's question. I really liked his approach to asking everyone what they wanted to learn and then following up to make sure everyone's objectives were met. This was an excellent technique."
Lynn B. Director of Quality, IOGYN
"Jonathan Lee was a very knowledgeable and engaging speaker. Wealth of information for us to consider and take in as we set up our new complaint handling systems."
Arleen F. VP Quality, Argos Surgical
Registrant Information:
Each person attending a course will be asked to set up an Attendee Profile Account during the registration process. Creating an Account helps you view your order history and manage your training programs. If you are registering for others, please set up an Account in the Attendee’s name. If you are registering more than one person, you’ll need to set up a separate account for each Attendee.
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